Secure & Transparent
How Payment Works
We use Stripe and Airwallex hosted checkout for every order. You always know what you're paying, in which currency, before you confirm.
1. Tell us about your project
Submit an enquiry through the contact form with your word count, subject area, and deadline. We respond within 24 business hours.
2. Receive a written quote
We send a fixed quote in GBP, scope of work, deliverables, and turnaround. Nothing is charged until you accept the quote in writing.
3. Pay via secure hosted checkout
On acceptance, we email you a payment link from Stripe or Airwallex. You complete payment on their PCI-DSS compliant hosted page — we never see or store your full card details.
4. Get a receipt and start date
You receive an automatic email receipt showing the amount, currency, processor, and our company details. We confirm your editor assignment within 1 business day.
5. Delivery and post-delivery support
Your edited deliverable arrives on or before the agreed date, with one round of clarification included. Our refund and revision policy is published in full and never buried.
Cards we accept
- • Visa (credit & debit)
- • Mastercard (credit & debit)
- • American Express
- • UnionPay (via Airwallex)
- • Apple Pay & Google Pay (via Stripe)
Available card brands depend on your billing country.
Card data handling
Card details are entered on Stripe's or Airwallex's PCI-DSS compliant hosted payment page. We never see, transmit, or store your full card data. Our system only retains the last four digits and card brand for your receipt and accounting records.
Currency & conversion
Prices are quoted in GBP (£). You may pay in USD, EUR, AUD, or INR — currency conversion is handled at checkout by Stripe or Airwallex at their prevailing exchange rates. The final payable amount in your chosen currency is shown before you confirm. Your card issuer may apply additional foreign-transaction fees we do not control.
Questions about a charge?
Email support@thesiselite.com first — we acknowledge billing queries within 1 business day. We're committed to resolving any concern directly before any dispute is escalated to your card issuer. See our Refund & Cancellation Policy for full details.
Ready to get a quote?
No payment is taken until you accept the quote in writing.